Back Orders

Back Order Procedure

In rare cases we must backorder a product for you. We will notify you by e-mail if all or part of your order must be backordered. You will have the option of having us ship a partial order, or hold your order until all components are available. Be aware that shipping a partial order may result in added shipping costs.

Contacting Us

If the need arises for you to contact us, please call 1.212-244-7704 business days between 9:30 AM and 6:00 PM Eastern Time (sometimes until 8:30 PM Eastern Time), or you can submit a question by clicking on this link:

Contact Form



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